Greenworlder Privacy Policy

version 1

This Privacy Policy ("Policy") describes how Greenworlder ("Company," "we," "us," or "our") collects, uses, and protects the personal data of users ("User" or "you") of the Greenworlder mobile application (the "App"). This Policy applies to all personal data processed by the Company in the operation of the App.

1. Information We Collect

1.1 Information You Provide: We may collect personal data that you voluntarily provide to us when using the App, including but not limited to:

Account registration information, such as your name, email address, and profile picture.
Content you upload, post, or share on the App, including text, images, and videos.
Communications with us, including feedback, inquiries, and support requests.

1.2 Automatically Collected Information: We may also collect certain information automatically when you use the App, including:

Device information, such as your device type, operating system, and unique device identifiers.
Usage information, such as the pages you visit, features you use, and interactions with other users.
Log data, including IP address, browser type, and access times.

2. Use of Information

2.1 Purpose of Processing: We may process your personal data for the following purposes:

To provide and maintain the functionality of the App.
To personalise your experience and improve the quality of our services.
To communicate with you, respond to your inquiries, and provide customer support.
To analyse usage patterns and trends to optimise the performance of the App.
To comply with legal obligations and enforce our Terms of Service and Code of Conduct.

2.2 Legal Basis: We rely on the following legal bases for processing your personal data:

Performance of a contract: Processing is necessary for the performance of the Terms of Service agreed upon with you.
Consent: Processing is based on your consent, which you may withdraw at any time.
Legitimate interests: Processing is necessary for our legitimate interests, such as maintaining and improving the functionality of the App.

3. Sharing of Information

3.1 Third-Party Service Providers: We may share your personal data with third-party service providers who assist us in operating the App, such as hosting providers, analytics providers, and customer support platforms. These service providers are contractually obligated to process your personal data only on our behalf and in accordance with our instructions.

3.2 Legal Compliance: We may disclose your personal data if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or others.

4. Data Retention

4.1 Retention Period: We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

4.2 Deletion of Data: Upon termination of your account or withdrawal of consent, we will delete or anonymise your personal data in a manner that prevents identification, unless we are required to retain such data for legal or regulatory compliance purposes.

5. Your Rights

5.1 Access and Correction: You have the right to access and correct inaccuracies in your personal data processed by us.

5.2 Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.

5.3 Withdrawal of Consent: If processing is based on your consent, you have the right to withdraw consent at any time.

5.4 Objection to Processing: You have the right to object to the processing of your personal data under certain circumstances, such as direct marketing.

5.5 Erasure: You have the right to request the erasure of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

6. Data Security

6.1 Security Measures: We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

6.2 Confidentiality: Our employees and third-party service providers are bound by confidentiality obligations and access your personal data only on a need-to-know basis.

7. Contact Information

7.1 Data Controller: Greenworlder is the data controller responsible for the processing of your personal data under this Policy.

7.2 Contact: If you have any questions or concerns about this Policy or our data processing practices, please contact us at greenworlder@greenworlder.com.

8. Changes to this Policy

8.1 Amendments: We reserve the right to update or amend this Policy at any time. Any changes will be effective upon posting of the revised Policy on the App. By using the App, you consent to the processing of your personal data as described in this Policy.